Bride standing in front of The Springs Venue Magnolia Manor looking down at her bouquet.

Postponement and cancellations

We understand that unforeseen changes happen.

Postponements

If you need to postpone your wedding, please complete the form below and allow up to 48 hours for us to confirm availability for your new date.

If we are available, we are happy to transfer your agreement to the new wedding date with no additional postponement fee.

Cancellations

If you need to cancel your wedding, please complete the form below and allow up to 48 hours for us to process the cancellation. Once processed, you will no longer be responsible for any future payments under your agreement.

No monetary refunds are issued for cancellations. Because we reserved your wedding date, the initial retainer is non-refundable.

The retainer is $300 for each service contracted:

  • Photography only: $300 non-refundable retainer

  • Videography only: $300 non-refundable retainer

  • Photography + Videography: $600 total non-refundable retainer ($300 per service)

Amounts Paid Above the Retainer

If you have paid more than the applicable $300 or $600 retainer at the time of cancellation, the additional amount paid will be issued as a credit, less the cost of any services already provided or products already ordered.

For example, if an Engagement Session or Bridal Session has already been completed, the cost of that service will be deducted from the available credit.

Any remaining credit may be used toward photography services we currently offer and is valid for one year from the date of your cancellation notice. After one year, the credit will expire and no longer be available.